FAQ about Botanicals

The typical shelf life of our products is 6 -12 months. If our products are kept out of direct sunlight and at room temperature or below, they will stay fresher longer. In the rare case that you purchase one of our products and find that it is not at its freshest point, please email us so we can handle this on a case-by-case basis.

For press inquiries, please direct e-mails to: helloluvhr@gmail.com

We are developing our retail page and will also work with our retailers in the future to showcase their space on our site.

For retail opportunities, please send all inquiries to helloluvhr@gmail.com

Yes, our oils are formulated to be non-comodegenic, non-acnegenic, and fast-absorbing. Using the serum on skin balances sebum production and the different plant oils themselves have inherent healing characteristics that will assist with existing blemishes. The high vitamin E, lipid, and antioxidant profile in this product ensures cells are healthy to combat blemishes and inflammation, while several botanicals inhibit the growth of acne causing bacteria. You can absolutely use the right oil based concoction for oily or blemish-prone skin.

What order do I apply the skincare products in?

Start by cleansing your face with our Fresh Cleanser. Follow with a spritz or two of our Lovely Heart Opening Spray, which will remove any impurities remaining after cleansing, tighten pores, and impart essential nutrients and antioxidants for environmental protection and a youthful glow, while preparing your face for better moisture absorption. Follow with one of our facial oils, and/or the Lovely Youth Elixer, and wait 3 to 5 minutes before applying makeup, in order to allow the facial oil to set into skin. If you use an SPF, apply that after the facial oil and before the makeup. 

Do you test on animals?

Never. All of our products are tested on humans only.

Where do you source your materials from?

The majority of our ingredients are sourced from within the United States. We do research to make sure our ethics align with those we source from.

Are your products made in the U.S.?

Yes, all of our products are made in the USA in small batches or by custom order. 

Within the United States, we use the United States Postal Service which estimates delivery between 2-9 business days. We find that shipments usually arrive within 2-5 business days. For international shipments we use Priority Mail which estimates delivery between 6 to 10 business days. If we are backordered please allow two weeks so we can produce your order.

Expedited shipping is available, just send us an e-mail with your full order and shipping address for a shipping quote.